Community Resilience Tested: The Struggles of Great Wall Hardware in San Francisco
SAN FRANCISCO – In a heartbreaking series of events, Great Wall Hardware, a family-owned establishment in San Francisco’s Sunset District, has faced a devastating fire followed by multiple burglaries. The store, a staple in the community for over 41 years, has become a focal point of both tragedy and resilience.
The Fire Incident
On August 25, at approximately 3:30 a.m., a fire broke out at Great Wall Hardware, displacing not only the store owner, Albert Chow, but also his mother and two tenants who lived above the shop. The blaze caused significant damage, leaving the store in ruins and its future uncertain. Chow, who has dedicated his life to the business, expressed his deep sorrow over the incident. “This store has been here for 41 years. It’s part of the community, and the community is part of me, so that hurt a lot,” he said.
A Series of Burglaries
In the days following the fire, the situation worsened as thieves targeted the already vulnerable store on three separate occasions. Chow described the burglars as “punctual,” noting that each incident occurred around the same time. The thieves made off with various items, including tools, batteries, and flashlights, compounding the challenges Chow faced in the aftermath of the fire.
The most recent burglary occurred early Tuesday morning, prompting a swift response from local law enforcement. An alert police sergeant, patrolling the area, noticed a suspicious van parked at a nearby gas station. Upon investigation, he discovered a burglary in progress and subsequently arrested two individuals involved in the crime. While Chow expressed relief at the arrests, he lamented that the person responsible for the arson remains at large.
The Search for Justice
Chow has taken proactive steps to aid in the investigation, sharing surveillance footage from the store that captures a man attempting to enter Great Wall Hardware shortly before the fire ignited. The video shows the suspect carrying several objects, including a hammer, raising concerns for Chow about the potential for similar incidents to occur elsewhere. “I want to get this guy because if he can do this to me in 20, 30 seconds, he can do that to anybody,” he stated, emphasizing the need for community vigilance.
Community Support and Solidarity
Despite the overwhelming challenges, Chow has found solace in the support of the local community. Fellow small business owner Schlomit Heller visited Chow to offer encouragement, highlighting the importance of small businesses in the neighborhood. “It’s a hardware store. It’s the beauty supply store. It’s the repair shop. We need to patronize them,” Heller remarked, underscoring the vital role these establishments play in the fabric of the community.
Chow expressed gratitude for the outpouring of love and support he has received, stating, “They’ve supported me through hugs, just all kinds of support. I’m still getting it today. My phone keeps ringing off the hook.” This sense of community solidarity has been crucial for Chow as he navigates the emotional and financial toll of the recent events.
Looking Ahead
As Chow contemplates the future of Great Wall Hardware, he estimates it will take about a year and a half to rebuild and reopen the store. While the road ahead is fraught with challenges, the resilience of both Chow and the community shines through. He remains hopeful that justice will be served and that the support from neighbors and friends will help him rebuild not just his store, but also the sense of security that has been shaken by these incidents.
In closing, Chow urges everyone to take a close look at the surveillance footage of the arson suspect, hoping that increased awareness will lead to an arrest. The story of Great Wall Hardware is not just about loss; it’s a testament to the strength of community and the enduring spirit of small businesses in the face of adversity.
For those wishing to reach out, Amber Lee, a reporter with KTVU, can be contacted via email at Amber.Lee@Fox.com or by text/message at 510-599-3922. Follow her on social media for updates on this story and more.
